Terms of Use
Please read the following Terms of Use (“Terms”) carefully. They govern your use of the Givelify website and mobile applications (collectively, the “Site”) of Givelify LLC (“Givelify”). By using the Site, you hereby agree that you are at least eighteen (18) years of age and are bound by all of the following provisions of these Terms. IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT, IMMEDIATELY STOP ACCESSING THE SITE AND DO NOT USE ANY GIVELIFY SERVICE OFFERED THROUGH THE SITE.
About Givelify (Pronounced Giv-Luh-Fahy)
The Givelify website, web application, and mobile applications are products of Givelify, a registered LLC in the State of Indiana. The Givelify software and other technologies have been designed, architected and developed by Givelify.
Givelify provides services for not-for-profit organizations, such as religious organizations, charitable organizations, not for profit events, fundraisers, and political events, (each, a “Donee”)—to receive payments made by users of the Site (each, a “Donor”).
Pursuant to this Agreement, Donee appoints Givelify as its agent for receipt of payments from Donor (each a “Payment”). Donee represents that it is party to a separate agreement with each Donor (such as, for example, a promise to donate) for which it receives payment hereunder and that payments received by Donee hereunder are only pursuant to that agreement. Givelify is not an agent of Donor in receiving Payments. Givelify is not a bank, money transmitter, or other money services business, as defined by the Bank Secrecy Act or state banking law. The relationship of Givelify to each Donee shall also be governed pursuant to the rules and regulations of (a) Visa, MasterCard, and American Express; and (b) bill pay processors such as NYCE, Pulse, and Star, and others (collectively "Bill Pay Processors"), where Givelify is a payment facilitator, and the Donee is a merchant. Such rules are available below and are incorporated herein by reference:
- MasterCard: https://www.mastercard.us/en-us/business/overview/support/rules.html;
- Visa: https://usa.visa.com/support/consumer/visa-rules.html;
- American Express: https://www.americanexpress.com/merchantopguide;
- Discover: https://www.discoverglobalnetwork.com/content/dam/discover/en_us/dgn/docs/MIT-Implementation-Guide.pdf
The Terms include Givelify’s Privacy Policy incorporated herein and available at: https://www.givelify.com/about/privacy-policy/.
License and User Conduct
Givelify grants you a limited license to access and make personal use of this Site. However, you may not download or modify the Site, or any portion of the Site, except with express written consent of Givelify. This Site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Givelify. Any unauthorized use of the Site shall automatically terminate the license granted to you by Givelify for such use.
You are required to abide by all applicable international, federal, state and local laws and regulations in your use of this Site. Givelify may terminate your use of the Site in Givelify’s sole discretion for any reason. If you are under eighteen (18) years of age, you may not use the Site.
The following is a partial list of prohibited activities on or through the Site: (1) using a robot, spider, script, automated process, or manual process to “scrape” the Site’s listings or Content; (2) taking any action that imposes an unreasonable or disproportionately large load on Givelify’s hardware or software infrastructure; (3) sending SPAM to Givelify users or others; (4) attempting to reverse engineer, decompile, disassemble or otherwise obtain the source code to the Site; (5) engaging in or promoting any illegal activities; (6) engaging in any activity that markets another business or attracts Givelify customers to a third party; (7) submitting Content that is offensive, obscene, harmful to minors, illegal, abusive, threatening, defamatory, or misleading; or (8) using the services if you are or wish to assist a person or entity who is on a Specially Designated National List of the U.S. Department of the Treasury Office of Foreign Asset Control (“OFAC”) or otherwise prohibited from accessing the U.S. financial system. All Donors and Donees must be residents and located within the U.S. otherwise they are prohibited from using Givelify services.
Copyrights and Trademarks
Except as otherwise noted on this Site, all information, documentation, and other content posted on this Site are the property of Givelify, its affiliates, and/or its licensors. The graphics, icons, and overall appearance of this Site are the property of Givelify. The posting of information, documentation, and other content does not constitute a waiver of any of Givelify’s, an affiliate’s, and/or a third party licensor’s proprietary rights in such information, documentation, and other content (such as, but not limited to, copyrights or trademarks) or a transfer of any such rights to you or any third party. The information, documentation, and other content posted on this Site are protected by U.S. and international copyright laws, both as individual works and as collections. You may not delete any copyright or similar notice from any information, documentation, and other content you obtain from this Site. You may not sell, republish, frame in another webpage, or use on another website, any of the information, documentation, and other content, or any portion thereof, posted in or on this Site without the prior written consent of Givelify. You may view, print, copy, and download portions of the information, documentation, and other content of this Site solely in connection with your use of the Site, and solely for your own individual, internal, non-commercial use or records. Givelify and its affiliates reserve the right to revoke this authorization at any time.
When you upload, submit, or store any content (“User Content”) through the Site, you grant Givelify a worldwide license to use, host, store, reproduce, modify, and create derivative works from the User Content to provide, support, and improve the Site. You acknowledge that User Content and information regarding your account will be processed by Givelify and stored and processed using online hosting services selected by Givelify. You represent and warrant that you have all necessary rights in, and obtained all necessary consents to, the User Content and the Third Party Services (described below), to grant Givelify the rights granted under this Section, and to allow Givelify to perform the Integration Services (described below).
Registration and Accounts
Only you may use your Givelify account. You agree to keep your accounts and passwords confidential at all times and not authorize any third party to access or use Givelify on your behalf, including providing your account information to third-party websites to access your Givelify account. You are responsible for all activity that takes place within your account.
At any time, Givelify, in its sole discretion, may disable or delete any account registered on the Site for any reason. By registering to the Site, you agree to provide any verification information as required by Givelify to comply with various United States laws, including, but not limited to, the United States Patriot Act.
You agree to be bound by policies of third parties including networks, bank card associations, Bill Pay Processors, and banks used to process payments. You agree to forever release and hold Givelify harmless from any cost, damage, or other injury that may arise out of the relationship between you and your financial institution or otherwise out of your agreement with your institution.
Some third parties may require a direct agreement with a Donee. If a direct agreement between such third party and a particular Donee is required, Givelify will make reasonable efforts to facilitate the execution of such agreements between both parties. Givelify reserves the right to disable or delete a Donee’s account if Donee is unable to enter into a direct agreement with third party, as required by the policy of said third party.
Links
This Site may contain links to other external sites. The links are provided “as is.” You should be aware that you use them at your own risk. Givelify does not endorse, and Givelify is not liable for any content, products, services, software or other materials available on such other sites, even if a page or pages of the other sites are framed with a page of this Site. Givelify is not responsible for the privacy practices or the content of other sites. For your protection, please refer to the terms of service and privacy policies of the respective sites. Givelify shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on such other sites. Givelify shall not be liable for any errors or delays in the content, goods or services available on such other sites, or for any actions taken or not taken in reliance thereon.
Pay Services
Certain services made available over the Site may be offered on a reoccurring fee basis (hereinafter referred to as a “Pay Service”). You agree to pay all the fees applicable to any purchased Pay Service, including any fees associated with the use of such Pay Service and any payment service fees listed on the accept payment page together with all applicable taxes (collectively, the “Fees”). Fees shall apply to Donees only. Givelify is free to Donors. Unless otherwise indicated on the relevant Pay Service description page, all Fees for a Pay Service will be billed immediately to the credit card designated by you and are non-refundable. Givelify reserves the right to change the amount of, or basis for determining, any Fees for a Pay Service, and to institute new Fees or terms at any time effective upon notice to you, which notice may for certainty include the posting of any such changes on the relevant pages of the givelify.com Site related to the use of the Pay Services.
Donations
Givelify presents pricing terms for Donees when Donees register an account with Givelify. However, for clarity, additional pricing terms include:
Transaction Fees. The services provided under this Agreement for Donees are subject to payment of fees by Donees (“Fees”). The amount of the Fees are posted on the Site. Givelify reserves the right to off-set from each Payment the applicable Fee before settling such Payment to a Donee.
Donor Refunds. Donee agrees that Givelify may, in its sole and absolute discretion, offer a refund to a Donor for a Payment in the event that the donor provided it to an incorrect organization, the organization is fraudulent, or in other situations where Givelify determines in its sole discretion that the transaction should be refunded. Except as otherwise set forth herein, to be eligible for a refund, Donors must submit a request within thirty (30) days of providing any Payment, to support@givelify.com with the Subject “Refund Request” and include the purchaser’s Givelify username and transaction information. Givelify will make commercially reasonable efforts to respond within ten (10) days of any such request but does not guarantee that the refund will occur. After such ten (10) day period, if the matter is not resolved to the entire satisfaction of the Donor, Donor shall address Donee directly and Givelify shall have no liability in respect of the Payment except and to the extent required under the Operating Regulations.
Disbursements. Payments received by Donee, through its agent Givelify, shall be settled to Donees, less applicable Fees by automated clearing house (“ACH”) transaction, pursuant to the rules and regulations of NACHA or by such other means as Givelify may elect to use.
Payment Processing. Givelify utilizes WorldPay from FIS® for payment processing: WorldPay from FIS®, 601 Riverside Avenue, Jacksonville, FL 32204. Donee agrees to any terms and conditions related to WorldPay from FIS® to that are published or linked on the Site. In the event that Donee is anticipated to process more than one million dollars ($1,000,000) in credit card transactions in any twelve (12) month period, Donee shall enter into a direct processing agreement with WorldPay by FIS®.
In the event that a judgement, lien, execution, levy, or order of any court or other competent authority is issued in favor of any creditor against Donee to enforce security over, or a distress, execution or other similar process is levied or served against, the whole or substantial part of, the Payments, including the appointment of a receiver, administrative receiver, manager or similar officer to enforce that security, Givelify may, in its sole and absolute discretion: (a) terminate or suspend services to Donee; and/or (b) set aside, setoff, hold, transfer, forward, or otherwise make available such Payments to creditors pursuant to the judgement, lien, execution, levy, order, or applicable law.
Bill Pay Processors. Givelify may also facilitate Payments, whether on a non-recurrent or recurring basis, via Bill Pay Processors (discussed in the "About Givelify" Section). You acknowledge and agree: (1) to our facilitation of Bill Pay Processors for processing Payments; (2) that the facilitation and use of Bill Pay Processors is integral to our services; and (3) to the processing, use, and transfer of your Personal Information (as defined in the Privacy Policy) and other data to Bill Pay Processors for processing Payments.
PCI-DSS Compliance
Givelify shall comply, and require applicable service providers and other third parties to comply, with and shall have a program to assure continued compliance with the Payment Card Industry Data Security Standards (PCI-DSS) published by the PCI Security Standards Council, as the PCI-DSS may be amended, supplemented, or replaced from time to time, and as applicable to the transactions processed via the Site. If Givelify becomes aware that Givelify or its service provider is not, or will not likely be, in compliance with PCI-DSS for any reason, Givelify will promptly report the same in writing.
Third Party Integrations / Content
Integrations Generally. This section applies to any Integration Services (defined below) that are not otherwise governed by separate terms and conditions. “Integration Services” means any services related to the integration of the Site or any portions thereof, with any other third party services (“Third Party Services”), as requested and directed by Donee. Givelify is not obligated to, and shall provide any Integration Services at its sole discretion. Donees shall be solely responsible for identifying any Third Party Services, and any dealings with such Third Party Services are between Donee and the Third Party Services and may be subject to additional terms provided by such Third Party Services. Donee agrees that by using such Third Party Services, Givelify is not liable for any loss or claim that it may have against any such Third Party Services.
Content. When Donee uploads, submits, or stores any content (“Donee Content”) through the Site, Donee grants Givelify a worldwide license to use, host, store, reproduce, modify, and create derivative works from the Donee Content to provide, support, and improve the Site. Donee acknowledges that Donee Content and information regarding Donee’s account will be processed by Givelify and stored and processed using online hosting services selected by Givelify. Donee represents and warrants that it has all necessary rights in, and obtained all necessary consents to, the Donee Content and the Third Party Services, to grant Givelify the rights granted under this Section, and to allow Givelify to perform the Integration Services.
Responsibilities. Givelify is not responsible:
- For any electronic communications and/or Donee Content which are delayed, lost, altered, intercepted or stored during the transmission of any data by means of third party networks;
- The operation, availability, functionality, or use of any Third Party Services;
- For acquiring any rights, title, interests, and/or licenses to any Third Party Services, as may be required in order to perform the Integration Services;
- Or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any content, events, goods or services available on or through any such Third Party Services, or these Integration Services.
Disclaimer of Warranties
TO THE EXTENT PERMITTED BY APPLICABLE LAW, THE SITE IS PROVIDED “AS IS,” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. GIVELIFY DOES NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF THE SITE WILL BE UNINTERRUPTED, ERROR FREE, OR VIRUS FREE, OR THAT THE SITE WILL MEET YOUR REQUIREMENTS. INFORMATION OBTAINED THROUGH THE SITE HAS NOT BEEN VERIFIED, AND GIVELIFY DOES NOT GUARANTEE, REPRESENT, OR WARRANT THAT SUCH INFORMATION IS ACCURATE, COMPLETE, RELIABLE, OR OTHERWISE VALID. GIVELIFY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO ANY WARRANTY OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR ANY WARRANTY ARISING FROM A COURSE OF DEALING, TRADE USAGE, OR TRADE PRACTICE.
Limitation of Liability
USE OF THE SITE IS AT YOUR SOLE RISK. INFORMATION TRANSMITTED THROUGH THE INTERNET IS NEVER COMPLETELY SECURE. NEITHER GIVELIFY, NOR ANY OF GIVELIFY’S EMPLOYEES, AFFILIATES, AGENTS, REPRESENTATIVES, OR LICENSORS (COLLECTIVELY, “GIVELIFY ASSOCIATES”) SHALL BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY COMPENSATORY, DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR ATTORNEYS’ FEES, OR FOR LOST DATA OR LOST PROFIT, ARISING OUT OF YOUR USE OF THE SITE OR INABILITY TO GAIN ACCESS TO OR USE THE SITE OR OUT OF ANY BREACH OF ANY WARRANTY, EVEN IF GIVELIFY OR A GIVELIFY ASSOCIATE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR SUCH DAMAGES WERE FORESEEABLE.
YOUR SOLE RIGHT AND REMEDY WITH RESPECT TO ANY DISPUTE WITH GIVELIFY IS TO STOP USING THE SITE. BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL, INCIDENTAL OR SPECIAL DAMAGES, IN SUCH STATES AND JURISDICTIONS LIABILITY IS LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW. IF THE FOREGOING LIMITATIONS ARE UNENFORCEABLE, GIVELIFY’S LIABILITY TO YOU UNDER THESE TERMS SHALL NOT EXCEED THE AMOUNTS PAID BY YOU TO GIVELIFY IN THE THREE (3) MONTHS PRIOR TO THE ACCRUAL OF ANY SUCH CLAIM.
THE SITE IS CONTROLLED, OPERATED AND ADMINISTERED BY GIVELIFY FROM ITS OFFICES WITHIN THE UNITED STATES. GIVELIFY MAKES NO WARRANTY OR REPRESENTATION THAT MATERIAL AVAILABLE THROUGH THE SITE IS LEGAL, APPROPRIATE, OR AVAILABLE FOR USE OUTSIDE THE UNITED STATES. YOU MAY NOT ACCESS THE SITE FROM A LOCATION OUTSIDE THE UNITED STATES.
NOTHING IN THE FOREGOING LIMITATIONS OF LIABILITY SHALL LIMIT THE LIABILITY OF GIVELIFY TO SETTLE TO DONEE THE AMOUNT OF EACH PAYMENT RECEIVED BY DONEE THROUGH GIVELIFY AS ITS AGENT, LESS APPLICABLE FEES OR OTHER LIABILITIES OF DONEE TO GIVELIFY HEREUNDER.
Indemnification
You agree to indemnify, defend, and hold harmless Givelify, its subsidiaries, affiliates and their respective directors, officers, employees and agents from and against all claims and expenses, including attorneys’ fees, arising out of or related to any products or services purchased by you, donations made by you, and/or donations received by you in connection with the Site or any use of the Site in violation of this Agreement.
Notices
Where required, Givelify may give notice to you by a general posting on the Site, by electronic mail, or by conventional mail to your address of record. You may give notice to Givelify by electronic mail or by conventional mail to the address below. If you have any questions about these Terms, the practices of the Site, or your dealings with Givelify, please e-mail or write to:
Givelify LLC
47 South Pennsylvania Street
Suite 500
Indianapolis, IN 46204
USA
Givelify welcomes your questions and comments.
Miscellaneous
The laws of the State of Indiana shall govern the validity, performance, enforcement, interpretation and any other aspect of these Terms, without regard to principles of conflicts of laws thereunder. The parties shall submit to the exclusive jurisdiction and venue of the federal and state courts located in the State of Indiana for any action arising out of these Terms or use of the Site. Givelify may revise these Terms at any time, and such modifications will be effective immediately upon posting. Your use of the Site after such posting shall be deemed to constitute acceptance by you of such modifications. If you no longer agree with the Terms of this Agreement after any such modification, you may opt-out of the Site by halting your access to the Site and including in a notification to us your username and a declaration of your intention to opt-out. Upon receiving such notification from you, Givelify will suspend your account. Notwithstanding any provision of these Terms, Givelify has available all remedies at law or equity to enforce these Terms.
Last Updated: 10/17/2022