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Privacy Policy

Welcome to givelify.com, operated by GIVELIFY LLC (“Givelify”, “we,” “us,” “our”). Givelify is committed to protecting your privacy. This document (the “Privacy Policy” or “Policy”) sets forth Givelify’s privacy practices and the possible uses of the information that it gathers via your use of givelify.com, and any Givelify web application(s) or mobile application(s) that refer to this Privacy Policy (collectively, the “Services”).

The Services are offered as a technology to allow not-for-profit organizations, such as religious organizations, charitable organizations, and not-for-profit event hosts, fundraisers, and political event holders (each, a “Donee”) to create fundraising campaigns and event(s) (each, a “Fundraising Campaign”) via the Services to receive donations (“Donations”) from givers, contributors, benefactors, and donors (“Donors”).

INFORMATION COLLECTED.

When you use any of the Services, we may collect information as disclosed below.

Personal Information.

We may collect personally identifiable information (“Personal Information”) from you in a variety of ways including, but not limited to, when you use, navigate, and/or complete forms on the Service as well as in connection with other activities, services, features, or resources we make available. Personal Information may include, without limitation, first and last name, email address, postal address, telephone number, IP address, and Social Security Number. You may also be asked to provide additional information to confirm your identity for password establishment, re-setting, and other purposes.

If you are a Donee and represent an organization, we may also collect your organization’s name, and federal taxpayer identification number.

Usage Information.

When you use the Service, we may collect additional information from you that may not, by itself, reasonably identify you as the source (“Usage Information”). Usage Information may include, without limitation, information regarding your computer, the type of internet browser you are using, the location from which you are visiting the Service, the type of computer operating system you are using to access the Service, the domain name of the website from which you linked to the Service, the internet service provider utilized, or the areas of the Service you visited and the actions you performed on the Service. We will take reasonable measures to ensure that the Usage Information we collect is not personally identifiable and may not later be easily used to identify you as otherwise required by applicable law.

Financial Information.

When Donors make Donations via the Services, Donors are required to provide payment card information – including, but not limited to credit card number, expiration date, and billing address. We transmit that information to a payment processor. The payment processor is a third-party company, external to us. The web pages of the Service where the information is collected, as well as all transmissions to the third-party processor, are encrypted with an SSL certificate. We do not store complete payment information on our Site, but may store reference information such as the last four digits of a credit card number and/or the expiration date. When using a credit card for Donations, information you submit through the payment processor is outside the scope of this Privacy Policy. Any Donations made to a Donee via Givelify and the Services shall be subject to Givelify’s payment facilitator or payment processor’s rules, available at:

GIVELIFY IS NOT RESPONSIBLE FOR THE PRIVACY PRACTICES OF ANY THIRD-PARTY PAYMENT PROCESSOR.

CHILDREN UNDER 13

The Service is not intended for children under 13 years of age. We do not market to and do not knowingly collect any Personal Information from or about a child under the age of 13 without the consent of the child’s parent or legal guardian. If we discover that we have inadvertently collected information from a child under 13 years of age, we will promptly take all reasonable measures to delete such information from our systems.

 

HOW INFORMATION IS COLLECTED.

We collect Personal Information and Usage Information (collectively, “Your Information”) through various means including:

Directly From You.

Givelify provides various pieces of information (“Informational Services”) on the Service, which can be accessed by individuals who register to use the services (“Registration”). During Registration, Givelify will collect Personal Information you voluntarily provide us.

We may also collect Your Information when you make a Donation, request information or services, interact with us, contact us, or make other inquiries on the Services.

Through Your Use of the Service.

We record Usage Information that your browser transmits when you visit the Service. Givelify also may collect Usage Information through the use of common information-gathering tools such as cookies and web beacons. A cookie is a small string of text that a website can send to your browser which helps the website remember and customize your visit. You have the option to delete or decline cookies by changing your browser’s settings. No Personal Information is stored in these cookies.

Web beacons are single-pixel, electronic images embedded in the Service and in our emails that allow us to gather information about your activities on the Service including browsing, click-tracking, viewing, and buying activity. No Personal Information is transmitted in these web beacons. We may also collect information from your interaction with the Service, such as statistics in connection with page views, IP address, and standard web log information.

Mobile GPS.

When browsing the Service through a mobile phone or mobile application, we may attempt to collect your location through GPS in order to pair you with nearby churches and not-for-profit organizations for donation purposes.

In some instances, you may be permitted to allow or deny such uses and/or sharing of your device’s location. For example, when you download a Service (including mobile application) on your device, you may have the opportunity to state that you would like to share your location.

For information about opting out of location-based services, please refer to settings in your device settings.

Please be aware, however, that certain features of the Services may be unavailable if your device is not set to support or enable location-based services.

 

USE OF INFORMATION COLLECTED.

We use Your Information for various general purposes to help enhance your experience. These purposes include, but are not limited to:

Direct Marketing. By providing Personal Information on the Service during Registration, you consent to Givelify’s use of your Personal Information for marketing purposes. If you do not wish to receive marketing communications from Givelify, you may unsubscribe in the marketing email or communication sent to you by following the instructions in that communication.

“Contact Us” or Troubleshooting. We may use Your Information provided using the “Contact Us” feature of the Service to contact you to discuss your concerns or interests in Givelify’s products and services. We may also use Your Information to provide customer support or troubleshooting in connection with your use of our products or services.

Mailing Lists. By registering to use Givelify’s services or purchasing products and services, you will be added to Givelify’s Weekly Wallet Summary mailing list or other mailing lists that we provide for your convenience. You may unsubscribe from Givelify’s mailing lists at any time by clicking on the opt-out line at the bottom of each E-newsletter or by contacting us at support@givelify.com.

Combination. We may, on occasion, combine Your Information collected through the Service with information that we collect from other sources.

 

DISCLOSURE OF INFORMATION.

Givelify will not sell, trade, or rent your Personal Information. We may disclose Your Information to our trusted affiliates, as well as third-party partners, as follows:

(a) Service Providers. Your Information may be shared with third-party service providers that assist Givelify in transferring donations to entities or similar customer services.

(b) Law Enforcement, Safety, and Legal Processes. Your Information may be shared with law enforcement or other government officials if it relates to a criminal investigation or alleged criminal activity. We may also share Your Information if required or permitted to do so by law, for fraud protection and credit risk reduction purposes, or in the good-faith belief that such action is necessary to protect and defend the rights, property, or users of the Service. We may further share Your Information to act under urgent circumstances to protect the safety of our employees or a member of the public, or to comply with a judicial proceeding, court order, or legal process.

(c) Sale or Acquisition of Assets. If Givelify becomes involved in a transaction involving the sale of its assets, such as a merger or acquisition, or if Givelify is transferred to another company, Givelify may disclose and/or transfer Your Information as part of the transaction. If the surviving entity in that transaction is not Givelify, the surviving entity may use Your Information pursuant to its own privacy policies, and those policies may be different from the Policy.

(d) Disclosures of Aggregated Data. Givelify may de-identify and aggregate the information we receive from our Service’s users (“Aggregated Data”) and share the Aggregated Data with authorized third parties for any purpose. Aggregated Data will not identify you or any other individual by name or any other unique identifier, and such data is not considered Personal Information under the Policy. For example, we may share Aggregated Data with educational institutions or research organizations that are studying trends in charitable giving. We may also share Aggregated Data with other not-for-profit organizations to assist them as they develop new products or services. Further, we may share Aggregated Data with third parties who will evaluate our users’ preferences regarding our products, services, and marketing practices. Givelify will restrict any third parties to whom we transfer Aggregated Data from attempting to re-identify or otherwise misuse the data.

(e) Academia. Givelify may enter into relationships with academic institutions and other research organizations to perform research and insights into data uploaded through use of the Services.

(f) General Marketing. We may transfer Your Information to third parties whose practices are not covered here if such third parties wish to market products or services to you.

 

SPAM.

Givelify does not participate in bulk email solicitations that you have not consented to receiving (i.e., “spam”). Givelify does not sell or disclose client lists or email address lists to unrelated third parties. Except as otherwise provided herein, Givelify does not share Personal Information with any third-party advertisers. However, Givelify may share Aggregated Data with third-party advertisers, but this aggregated anonymous information cannot be matched with you personally unless you voluntarily share your Personal Information with the third-party advertisers.

 

PROTECTION OF YOUR INFORMATION.

Unfortunately, no data transmitted over or accessible through the internet can be guaranteed to be 100% secure. As a result, while Givelify attempts to protect all of Your Information, Givelify cannot ensure or warrant that Your Information will be completely secure from misappropriation by hackers or from other nefarious or criminal activities, or in the event of a failure of computer hardware, software, or a telecommunications network. Givelify will notify you in the event we become aware of a security incident involving your Personal Information stored by or for us (as defined and required by the applicable state and federal laws). By disclosing your email address to us for any reason, you expressly consent to receive electronic notice from us in the event of such a security incident.

 

THIRD PARTY LINKS.

The Service may contain links to websites not affiliated with Givelify. Your use of an external website or any informational content found on an external website is subject to and governed by the terms and guidelines of that website. Givelify does not endorse or make any representations or warranties concerning, and will not in any way be liable for, any informational content, products, services, software, or other materials available on an external website, even if one or more pages of the external website are framed within a page of the Service. Givelify is not responsible for the privacy practices of any external website.

 

MODIFICATIONS.

The Policy was last modified on the date printed below. Givelify reserves the right to update the Policy from time to time in our sole discretion, and you should check this page periodically for changes. Givelify will provide notification of material changes to the Policy through the Service at least thirty (30) days prior to the change taking effect. You acknowledge and agree that it is your responsibility to review the Policy periodically and become aware of modifications.

 

LEGAL RIGHTS.

California Resident Rights. California law provides that California residents have a right to request businesses to tell them how their Personal Information has been shared, if at all, with third parties for the third parties’ direct marketing purposes. To make such a request, please reach us at the contact information listed below.

 

ACCESSING, UPDATING, AND RETAINING YOUR INFORMATION.

If you ever wish to access Your Information or to have Your Information deleted, updated, changed, or modified, you may do so by contacting Givelify by email at support@givelify.com. To cancel your account and have Your Information returned to you, please contact support@givelify.com.

If you ask us to return or delete Your Information, we may not return or delete all Your Information because certain exceptions may apply. For example, we may keep all or part of Your Information for record keeping purposes, to complete transactions, as required by Donee in connection with their tax reporting obligations, or to comply with applicable laws, regulations, government investigations and audits. If you request that we delete Your Information, we might not be able to offer some services to You or they might not work the way they’re supposed to or that You’re used to. We will make commercially reasonable efforts to handle requests to update, return, modify or delete Your Information within thirty (30) days.

If you would like to opt-out of receiving our newsletter or direct marketing communications from us, you may do so by following any instructions included in the communication or by contacting us at the information provided below.

 

CONTACTING US.

If you would like to contact us with questions or comments concerning the accuracy and/or privacy of Your Information, or if you believe that we have not adhered to the Policy, please notify us by contacting us at the information below:

Givelify LLC
47 South Pennsylvania Street
Suite 500
Indianapolis, IN 46204
USA
support@givelify.com

Last Updated: 10/17/2022